Website Satisfaction By Google Consumer Surveys -- For Free


If you are like most business owners, you know how important a healthy online community is to your business’s success. Traditionally, collecting user feedback has been an expensive and time-consuming process, but now you can hear from your site visitors for free using Google Consumer Surveys.





Website satisfaction surveys allow you to easily create customer satisfaction surveys in order to stay in tune with what your customers think. All you have to do is paste a small snippet of code in the HTML for your website. This will load a discreet satisfaction survey in the lower right hand corner of your website so you can get immediate feedback from your users. 













Users will be asked to complete a four-question satisfaction survey. Surveys will run until they have received 500 responses and will start again after 30 days so you can track responses over time. This is currently limited to US English visitors on non-mobile devices.













The default questions are free and you can customize questions for just $0.01 per response or $5.00 for 500 responses. By using Google Consumer Surveys to measure website satisfaction you automatically get aggregated and analyzed responses, provided to you through a simple online interface.



Creating a website satisfaction survey is simple. Give it a try now!



Posted by Marisa Currie-Rose, Product Marketing Manager, Google Consumer Surveys




Comments

Post a Comment

Popular posts from this blog

Future of Web Design Triptych

Image
Future of Web Design Triptych Without meaning to I created 3 Haiku Decks about the future of web design: Future of Web Design 1 : No More Boxes or Boundaries (embedded below) Future of Web Design 2: Mobile Ubiquitous Web Changes Everything (embedded below) Future of Web Design 3: Semantic Mobile Web Mean Brands are Context, Social is Confirmation and the only time that matters is an evolving NOW. Here is the snippet I just wrote on GPlus explaining Future of Web Design 3: *Future of Web Design 3: Semantic Web Is A Game*   Didn't want to unpack today. I also had an interesting conversation with  + Nikol Murphy  on Thursday. So a day of productive procrastination is happening (lol).     Nikol reminded me of an important truth. Google doesn't index websites they index web PAGES.  Subtle but important distinction to understand Web 3.0. Web 3.0 will be more WEB and less "website". Design will be a CSF (Critical Success Factor), but very different than wha...
Read more

Why can't you get the customer/ patient experience right?

Patients and healthcare consumers alike are seeking information on great outcomes and experience. That's right. Great outcomes and experiences. Not ordinary outcomes or experiences. Telling the healthcare consumer that you provide compassionate care and high-quality medical care, is falling on deaf ears. Especially, when the experience doesn't even come close to the claim. And as we get deeper into the Affordable Care Act with risk and value -based payment models, experience will play a deciding role in success or failure. Healthcare consumers will bypass those hospitals and healthcare providers that have less than great outcomes or experiences. Same for insurance plans, doctors and others. When the individual has some skin in the game, i.e., high out-of pocket expenses and deductibles, their experience matters. I am not saying that is fair, or right. It is a reality of a changing marketplace. When healthcare executives are surveyed, the majority say that customer/patient expe...
Read more

Where is the patient experience and satisfaction in your healthcare marketing?

Image
Patient experience and satisfaction is no longer a nice too have, but a got to have in healthcare. Difficult to achieve and tough to beat once you have it, experience and satisfaction with your medical products, clinical services and processes regardless of the vertical, be it specialty pharmacy, medical device, pharma, hospitals, doctors etc., will drive revenue. Revenue from the standpoint of Pay-for-Performance (P4P) programs and volume from consumers aka patients, selecting you in a very commoditized and provider undifferentiated healthcare market place. As you create your networks, Accountable Care Organizations (ACOs), Medical Homes (MHs) and other yet undefined organizations, you have the opportunity to "get it right" this time. The healthcare consumer of today, will view your services as: value= f(cost, quality, satisfaction) as compared to the near past where value= f(cost, quality). Value here is the defining moment and is a function of cost, quality and satisfactio...
Read more