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Showing posts with the label Customers

10 Tips To Build Better Sites For You Or Your Customers - part 1

How to build an user-friendly site? 10 tips to help You. Keywords: web design, tworzenie stron www Article Body: 1 - Easiest to guess: idea. A good idea is almost 100% success. If You think best graphics or best animations are the keys You are wrong. People come to You because You've got the information they want or they search. Think of it: build an another site with the same content or build a site with a new content? Don't You want to be first? Don't want to give something new to potential customers? Even don't You want to earn some money for Your time and informations or products? Find Your niche and be the one in it. Let the people come to You. 2 - First look - very important. If I enter a site which has dark colors I'm out and never get back. OK, I return only if that site sells or promotes some kind of dark movie or horror books etc. i like or search for. But dark background isn't good idea for ordinary sites. People doesn't want to look at black site...

Do Your Employees Like Your Patients or Customers?

This may seem like a silly question to ask, or even to write about. But truth be told, beyond the customer or patient satisfaction numbers, chances are, your employees may not like your customers or patients all that much. I am not saying that your employees are treating customers and patients with open disdain or contempt. But, the lack of employee enthusiasm, concern and caring, communicated verbally and shown non-verbally in the workplace, with average to mediocre employee satisfaction surveys, may be a pretty good indication that your employees may not like your customers or patients a whole lot. And that doesn't really help your efforts to improve the patient or customer experience. When little differentiation exists to tell hospitals, doctors, specialty pharmacies, home health care and other providers apart, employees, liking their customers and patients, can set you apart from your competition. And with little opportunity existing now, and in the future, to differentiate you...